Cancellations & Returns

To provide you with the best possible service, you can cancel your order at anytime prior to shipping. However, if your gift is en route or delivered, we will be unable to cancel the order.

To cancel your order, please contact us at sales@websendflowers.com, telling us as many details about your order as you can. If possible, we will cancel the order inmediatly.

Returns

To provide you with the best possible service, you can return your order for replacement or refund.

Flowers & Perishable Products
If you have received a defective product, we will replace that product to your satisfaction. To receive replacement product, please contact us at sales@websendflowers.com

Shipping
In most cases, we can deliver on the same day you order, however, we ask our customers to place their orders with at least 12 hours of anticipation. We will make every effort to deliver flowers on the time you request, but may be impossible on some occasions.